Terms & Conditions

1. Services Provided

I provide digital marketing and business development services, which may include Meta and Facebook advertising, Google Ads, e-commerce marketing, conversion tracking and analytics setup, Shopify and WooCommerce support, website development and related consulting.

The exact scope, deliverables, timeline and price of any engagement are agreed with you individually before work begins. Only the services explicitly agreed are included.

2. Payments

• Fees, payment schedule and terms are agreed in advance for each project or retainer.
• Work typically begins once the agreed payment (or first instalment) is received.
• Advertising budget (ad spend) is separate from service fees and is paid to the ad platforms.
• All fees are non-refundable, as described in theRefund Policy.

3. Client Responsibilities

To deliver the best possible results, I rely on your cooperation. You agree to:

• Provide accurate information about your business, products and goals.
• Grant timely access to any accounts, assets or tools needed for the agreed work.
• Respond to requests, approvals and feedback within a reasonable time.
• Ensure your products, offers and business practices are legal and comply with ad platform policies.

Delays or missing information from your side may affect timelines and results, and are not my responsibility.

4. No Guarantee of Specific Results

Digital marketing performance depends on many factors — your product, offer, pricing, market, competition, budget and the policies and algorithms of platforms like Meta and Google — many of which are outside my control.

I apply proven strategies, professional judgement and continuous optimisation, but I do not and cannot guarantee specific sales, revenue, leads, ROAS or ranking outcomes. Any examples or past results are illustrative and not a promise of future performance.

5. Third-Party Platforms

My services often rely on third-party platforms such as Meta, Google, Shopify, WordPress and analytics tools. I am not responsible for changes, downtime, account restrictions, policy decisions, bans or pricing changes made by these platforms. You are responsible for maintaining your own accounts in good standing.

6. Confidentiality

I treat your business information, data and account access as confidential and use it only to deliver the agreed services, as detailed in the Privacy Policy. In turn, any strategies, documents or methods I share with you remain my professional property and should not be redistributed without permission.

7. Intellectual Property

Ownership of final deliverables (such as campaigns, creatives or website work) transfers to you upon full payment, unless agreed otherwise. Underlying know-how, frameworks, templates and processes remain mine. This website’s content, design and branding may not be copied or reused without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, I am not liable for any indirect, incidental or consequential losses, lost profits, lost revenue or business interruption arising from the use of this website or my services. My total liability for any claim shall not exceed the amount you paid for the specific service in question.

9. Termination

Either party may end an engagement with reasonable notice as agreed. Fees already paid remain non-refundable. I reserve the right to decline or discontinue work with any client engaged in illegal, unethical or policy-violating activity.

10. Changes & Governing Law

These terms may be updated from time to time, with the latest version published on this page. Continued use of the website or services means you accept the updated terms. These terms are governed by the applicable laws of Bangladesh.